Zandelo (“we,” “our,” or “us”) is committed to protecting your privacy. 

This Privacy Policy explains how we collect, use, store, and share your information when you use our website, mobile app, or related services (together, the “Services”).

1. What we collect

We collect information from you in three main ways:

a. Information you provide

• • Name, email address, and phone number
  • Driver’s license or passport number (when looking up or reporting a driver)
  • Business details (if you are a rental host or fleet operator)
  • Feedback or support messages

b. Information we collect automatically

• • Device information (type, OS, browser)
  • IP address and geolocation (approximate)
  • Usage data (pages viewed, actions taken in the app or site)

c. Information from other users

• • Reports submitted by rental hosts, companies, or operators about a driver’s rental history
  • Verified data contributions from our network (payment disputes, violations, incidents)

2. How we use your information

We use the information we collect to:

• • Allow you to look up and report driver rental history
  • Help rental operators make informed decisions
  • Prevent fraud and bad rental behavior
  • Improve and personalize your experience
  • Respond to your inquiries or requests
  • Send updates, alerts, or relevant service communications
  • Enforce our Terms of Use and protect the safety of users

We do not sell your personal information.

3. When and why we share data

We may share certain information:

• • With other users when you choose to report a driver or access a driver’s record

• • With service providers who help us operate the platform (hosting, analytics, security)

• • When legally required (for law enforcement or legal process)

• • To protect the rights, safety, or integrity of Zandelo, its users, or the public

We do not share sensitive personal data without your consent, unless legally required.

4. Your rights and choices

You have the right to:

• • Access or correct your personal information

• • Request deletion of your account and associated data

• • Opt out of marketing communications at any time

• • File a complaint if you believe your data is being mishandled

To exercise any of these rights, contact us at support@zandelo.com

5. How we keep your data safe

We use secure encryption, limited access, and industry-standard safeguards to protect your data. While no system is 100% secure, we take your privacy seriously and work hard to prevent unauthorized access or misuse.

6. Children’s privacy

Zandelo is not intended for use by anyone under 18. We do not knowingly collect personal information from children.

7. Data retention

We retain user data for as long as your account is active or as needed to provide our services and comply with legal obligations. You can request deletion at any time.

8. International users

If you use Zandelo from outside Nigeria or the U.S., be aware that your data may be stored or processed in jurisdictions with different privacy laws.

9. Changes to this Policy

We may update this Privacy Policy from time to time. If we make major changes, we will notify you through the app or website.

10. Contact Us

If you have questions about this Privacy Policy, reach out to us:

Email: support@zandelo.com

Website: www.zandelo.com