Terms of Use

Effective Date: April 1, 2025

Welcome to Zandelo. 

These Terms of Use (“Terms”) govern your use of the Zandelo website, mobile application, services, and any related tools or content (together, the “Services”).

By using Zandelo, you agree to these Terms. If you do not agree, please do not use the services.

Who we are

Zandelo helps rental operators and individuals access and report the rental history of drivers. Our platform is designed to promote transparency, accountability, and safety in vehicle rentals.

Who can use Zandelo

To use Zandelo, you must:

    • – Be at least 18 years old
    • – Have the legal capacity to enter into a binding agreement
    • – Use Zandelo only for lawful, professional, and personal purposes

You may not use Zandelo if you are barred under applicable law or if you intend to harm others using the platform.

Account Registration

Certain features require an account. When registering:

    • – Provide accurate and complete information
    • – Keep your login credentials secure
    • – Notify us immediately of any unauthorized use

You are responsible for anything that happens under your account.

How Zandelo works

    1. Users can look up driver rental records by phone number or name.
    2. Rental hosts, fleet managers, and companies can report rental history, incidents, damages, or misconduct tied to a rental.
    3. Verified data is made available to approved users to support better rental decisions.

All reports must be based on true, verifiable experiences. False reporting can result in removal, suspension, or legal action.

Your Responsibilities

By using Zandelo, you agree:

    • – Not to upload false, harmful, defamatory, or illegal content
    • – Not to impersonate another person or submit misleading reports
    • – Not to scrape, hack, reverse-engineer, or disrupt our systems
    • – Not to use Zandelo for background checks or employment screening
    • – To respect the privacy and rights of others when submitting or accessing data
    • – Violation of these rules may lead to suspension or legal action.

User-Generated Content

You retain rights to content you submit but grant Zandelo a license to:

    • – Use, store, display, reproduce, and distribute your submissions to provide the service
    • – Share submitted data with other users or partners, where appropriate and permitted

We may remove content at our discretion if it violates these Terms or is reported by others.

Accuracy and Reliability

Zandelo is a tool to support safer rentals, but:

    • – We do not verify every data point submitted by users
    • – We are not responsible for decisions made using information found on Zandelo

Use of Zandelo data is at your own risk

If you find incorrect data, please report it to support@zandelo.com

Paid Features and Subscriptions

Some features of Zandelo may require payment. 

By purchasing, you agree to: 

    • – The stated prices, terms, and billing cycles.
    • – All fees are non-refundable unless stated otherwise.
    • – Subscriptions auto-renew unless cancelled before the renewal date.

We use third-party providers to process payments securely.

Privacy

Your privacy matters to us. Please review our Privacy Policy to understand how we handle your information.

Account Termination

We may suspend or terminate your account:

    • – If you violate these Terms
    • – If required by law
    • – If your behavior poses risk to other users

You may request account deletion at any time by contacting support@zandelo.com

Disclaimers

Zandelo is provided “as is” and “as available.” We do not guarantee that:

    • – The data is always accurate or up to date
    • – The Services will be error-free or uninterrupted
    • – Any specific results will be achieved using the platform

We disclaim all warranties to the extent allowed by law.

Limitation of Liability

To the extent permitted by law, Zandelo is not liable for indirect, incidental, or consequential damages. Our total liability is limited to the amount paid (if any) for use of the services in the past 12 months. This applies even if we were advised of the possibility of such damages.

Governing Law

These terms are governed by the laws of the United States of America, without regard to conflict of law rules. Any dispute will be resolved by competent courts within the U.S.

Changes to the Terms

We may update these terms from time to time. We’ll notify you if changes are significant. Continued use of the services means you accept the revised terms.

Contact Us

If you have questions or concerns about these terms, please contact

Email: support@zandelo.com

Website: www.zandelo.com

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